is skype free why does is ask for me to buy credit

Make sure you provide the correct details and make the payment again, or try a different card/ payment method. You entered your credit card or personal details incorrectly.Your payment was declined due to purchase limits.There are several reasons your payment might fail: Payment fails when I’m trying to make an order If so, please contact customer service to get a refund for the extra purchase.

Make sure the payments were made for the same product. If you’re charged for a call from your Skype Credit even though you have an active subscription, find out what your subscription covers exactly, and choose one of the suggestions from the table to resolve the problem. I have an active subscription, but I was charged from my Skype Credit Learn why your account hasn’t been updated, or find out why you can’t make any calls.

You can check your purchase history and account balance to do so. Make sure the product you ordered has been delivered to your account. I paid for the product, but my account balance isn’t updated, and I can’t make calls

Look for your problem and its resolution in the following table.

Is skype free why does is ask for me to buy credit